Student Accounts The Food Service program uses a computer point of sale system to track purchases. All accounts must maintain a positive cash balance. Payments are expected on the first day of the week. Checks should be made payable to the lunch program. Debit cards with the student’s school food service tracking number will be issued the first week of school. This number will be used to track the student’s breakfast and lunch history throughout the year. A detailed report may be requested at anytime. The student will use this number for breakfast and lunch transactions regardless of the student’s status as free, reduced or full pay. Students simply punch in their number on a numerical keypad located at the cash register. All breakfast and lunch transactions are handled in an identical manner. Snack beverages, additional entrees or other a la carte purchases must be paid in cash unless we have permission from the parent and the account is in good standing
THE ABBEY GROUP “A Vermont Company for Vermont Kids”
Student/Adult Account Policy
Philosophy: The goal of The Abbey Food Service Team is to provide good, healthy, nutritious meals to all students and staff of every school we represent. The meals are provided at very reasonable prices for those who pay the full price and are subsidized by the USDA for families qualifying for assistance. We provide programs with many choices and variety but also run them on extremely small margins. Therefore, to maintain control over student and adult account balances, we enforce the following guidelines to ensure a fiscal and sound program.
1. No balance in arrears shall be allowed beyond the limit of one [1] lunches
2. Written notification, Low-Balance, is sent home with the student when the account balance is equal to or less than two charged meals.
3. Written notification, Zero-Balance, is sent home with the student when the account balance is less than one charged meal or negative amount owed.
4. Phone notification, Minus-Balance, is initiated to the parent or guardian, when there is a negative balance equal to or beyond one charged meal.
5. Written notification, Minus-Balance, is mailed home to the parent or guardian when the negative balance exceeds one [1] charged meals or greater. A copy of this notification is always available from the school food service supervisor
6. With no response, and within the guidelines of reasonable fiscal restraints, the school and parent or guardian is then notified that the student is to be refused services provided by The Abby Food Group.
Cold lunch milk may be charged on accounts with a positive account balance